Business Analysts are responsible for facilitating requirements analysis, requirements validation and business process improvement.  Below are some qualities and traits of a good Requirements Lead and Business Process Improvement Facilitator that a Business Analyst should develop to be effective.

·        Communicates well

·        Processes ideas from people

·        Shows a natural interest

·        Listens well

·        Maintains control

·        Empowers the group

·        Handles uncertainty

·        Is quick to connect with the group

·        Focuses on the business not their own solutions

·        Communication skills

§         Negotiating

§         Group dynamics

§         Listen/draw conclusions

·        Business Savvy

§         Running meetings

§         Systems Analysis & Design

§         Relates well to people

·        Management skills

§         Project Management

§         Manages people’s expectations

·        Reputation

·        Impartial

·        Devoted to the process

§         Understands and constantly sells the process

Pierson Requirements Group provides training in effectively leading requirements and business process improvement initiatives.  Some popular classes for improving the Business Analyst facilitation skills are the Business Requirements Gathering & Writing Seminar using JAD, Use Cases and UML Techniques and the Business Process Management Facilitation.   

To learn more about training that is available for these collaborative techniques and methodologies click on Pierson’s Requirements Group’s agendas for JAD Facilitation & Requirements Gathering using Use Cases and Business Requirements Gathering & Writing Seminars.