18 years of proven training for business systems analysts in requirements and testing
IIBA Endorsed Education Provider

The first step in any change to a business process or procedure should always involve acquiring and evaluating data on the impact of the project on existing business practices. This is called business requirements gathering. Essentially, you will be interacting with anywhere from one employee to an entire organization. The sole function of business requirements gathering is to obtain, organize, and evaluate information, then to follow up these analyses with the practical application of informed process changes.

There are a number of ways business analysts and consultants have approached business requirements gathering. Most often, an interview performed with all necessary parties is performed. Questions are asked and answered, and the scope of change affecting the department and employee are noted. Sometimes, when an impacted department is too large to allow for efficient interviewing, questionnaires are designed and distributed either digitally or in paper form; employees fill them out, and the returned data is compiled and analyzed. With the introduction of more advanced technology in the workforce, business requirements gathering has also gone hi-tech. Now employees can access questions and forms through a number of web sites and online services. This has helped to make the process extremely streamlined, and has greatly reduced the amount of time to compose detailed requirements reports.

If you are responsible for an impending major change in your organization, do not skip the vital step that is business requirements gathering. Discovering how proposed changes to existing operations will either aid or hinder other departments within the company is a great way to gauge the business necessity of the current project. If the rewards are greater than the negative impact, then making the change is sound business sense. If not, then you can be thankful you did the essential business requirements gathering. Doing the proper amount of research has the potential to save you – and your company – time and money.

Imagine the merging of two or more companies with similar business process and systems. Each decides to continue to function as separate entities, yet maintain the same objectives. The consequences would resemble an intersection where all drivers declare the right-of-way. This will lead to disaster for all parties involved.

Well, before these companies can hope for a successful merger, planning, preparation and monitoring of the process to merge systems is key. This requires user acceptance testing, a process to ensure the acceptability of a new business application.

Generally, user acceptance testing relates to converging business processes with customer interface of technical systems. When a company decides to roll out changes to a new database or system, it is important that little to no interruptions occur for customers. Department and IT team members on the project work together to coordinate user acceptance testing, criteria and objectives.

As the end-user of a new business application, workers or customers may perform a string of tests, also known as test cases, to ensure the application meets predetermined criteria during the planning phase. These test cases include real-world scenarios that workers or customers may encounter during the normal course of business.

The success of user acceptance testing largely depends on the planning that takes place before implementing change. A lack of planning before implementing changes can cause sobering results for the business and its customers. If each person drives into the intersection at the same time, disaster strikes and no one reaches his or her destination.

Part of planning also requires diplomacy to ensure each side has a voice. In most cases, one person serves as the intermediary, interpreting department objectives into IT code that results in a finished project. This person maintains the traffic signal, if you will, to guarantee the project successfully reaches the deadline.

Business analysts have a very important job to perform. They must analyze the operations of a business in order to find out where they need to make improvements, and then they need to present solutions to those problems. To be successful at this type of work, people need to undergo BA training.

Those who would benefit the most from taking BA training for their Business Analyst Certificates include:

• Current Business Analysts,
• Business Systems Analysts,
• Software System Architects,
• Product Marketers and Managers,
• Quality Assurance Analysts,
• Programmer Analysts and
• those who work within fields that facilitate making improvements in a business.

People in the positions listed above will receive several benefits from attending BA training. They will become experts in business analysis. They will learn how to create new business processes that will help businesses accomplish their new goals. They will become familiar with other business models that will help their businesses create better software. They will also learn about data analysis and how it can be used to create the software the business needs.

Business professionals have options as to where they can attain their BA training. The most convenient BA training for businesses is to have the course instructors come to them. These types of courses can be geared specifically toward each particular business’s needs. After these courses have been completed, those who pass them will receive a certificate that will demonstrate to others that they are competent Business Analysts.

As companies make changes in order to compete in the current economic and consumer culture, the role of the business analyst is increasing. Companies throughout the world are applying data driven process improvement methods like Six Sigma and Lean Process Management to improve the bottom line. However, without accurate data, these methods are without a foundation. This is why more and more companies are looking to hire individuals with business analyst training.

A business analyst training that includes a good working knowledge of SQL is highly prized. Business analyst training helps employees understand how to store, query, manipulate and understand data. These employees can help management make decisions that will drive efficiencies and lower costs, because they know what the data means. Those without this training may look at an increasing revenue number and be satisfied that things are going well. The analyst knows, however, that mining data can show costs are on a rising trend faster than revenue, which means the company will be in huge trouble in just a few months.

Business analyst training which includes SQL provides an extra gold star for those looking to land these jobs. SQL is short for Structured Language Query. It is used for managing data in relational database environments, such as ORACLE. These databases can provide information, drive work flow, and provide streamlined metrics on a daily basis. A business analyst who knows this language can build queries and reports faster, and can help businesses have a fundamental understanding of important metrics at any given time.

There is constant news about the lack of job openings throughout the nation. Bloggers and commentators note the unemployment rate, bemoan the state of the economy, and scare the wits out of job seekers everywhere! However, the truth is there are jobs available for those with the correct set of skills. Data analysis is a highly prized skill set in today’s job market, and BA training can help land a solid job.

BA training provides know-how for running reports and analyzing the numbers. Depending on specialty, BA training can also include basic programming and query language or project management skill sets.

After completing a BA training course, an individual can provide a unique set of services to senior management. Almost all areas of business can utilize these services. Sales managers need data analysis to tell them when phone calls garner the best return, finance managers want to keep tabs on spending, and every manager has concerns about production.

In a time when businesses need to make every labor hour and every dollar count, a business analyst can provide the edge they need to turn a profit. Companies are discovering this need every day, and each day job boards reflect this trend. There seem to be constant postings for analysts, data programmers, project managers, and those with a background in financial analysis.

Although no training can guarantee job placement at 100%–candidates have to be able to interview well, for example–BA training will certainly give any applicant a leg up when seeking employment.

In business today, technology is more pervasive than ever before. Most businesses have engineers and programmers building the very technology that the business runs on. However, the relationship between those technical specialists and the business people who have to sell and use the software is often rocky. Business system analysis and the people who practice it are there to bridge the gap.

Business system analysis, at its core, is the study of a business model and its potential technology applications. Analysts study and understand business problems and break them down into terms that engineers and programmers can understand. Business system analysis bridges the gap between the business and technical aspects of a business. They may not be the ones implementing a solution, but they can certainly assist in recommending specifications based on a review of a business problem.

Business system analysis and the people who practice it often have backgrounds in both business (accounting, finance, management) and technology (computer science, engineering). This allows them to understand both sides of a problem and “speak both languages”, so to speak. Sometimes people who have other backgrounds but who are technology enthusiasts end up in the business system analysis field. The main thread that these people have in common is a love for technology and an affinity for problem solving.

Many businesses struggle with integrating a business team and an engineering department. Often, one department will end up dominating the other and it will end up hurting the business as a whole. Business analysts can be crucial to bridging that gap. They offer unique skills that are necessary to most modern businesses.

Successful projects depend on effective requirements gathering. Identifying a complete set of requirements within a project’s time constraints is challenging. Since the project outcome hinges on getting the requirements right, using reliable techniques to improve requirements gathering is vital.

A review of existing system documentation is often a good early step in requirements gathering. It helps identify key requirements and facilitates depiction of the “AS-IS” state of a system. When relying on existing documentation, however, beware of the tendency to inadvertently recreate an updated version of the old system. Use the analysis of current documentation as a tool to explore why each step is performed and how the new system could streamline or eliminate steps.

Completing a walkthrough of the entire system may also uncover hidden requirements. This walkthrough should trace tangible or virtual processes from start to finish. Often stakeholders only see their own tasks within the system. They may not know what happens before or after their work. Tracking the whole process can identify unrecognized requirements and contribute to better project outcomes. A walkthrough also provides the person performing requirements gathering a “big picture” view of the system.

Before beginning interview sessions for requirements gathering, provide interviewees with a list of questions. This allows time for stakeholders to contemplate current problems and desired improvements. Providing questions in advance may also reduce the number of in-person meetings needed to flesh out requirements.

Finally, keep in mind stakeholder concern about the effect new systems will have on their daily activities. These stakeholders may fear the new system will make their job more difficult or even eliminate their position entirely. Listening to their concerns and seeking input regarding how the new system can make their job easier can help gain their confidence and cooperation during the requirements gathering phase.

If you work in a large company, chances are you’ve pulled your hair over a technical project of some kind. Without proper business system analysis, technical design can become a large drain on both labor and finances.

Many times, the solution for a certain problem seems obvious to the business. Once the wheels are in motion to convert the idea into reality, however, things go awry. Projects can turn into unending tunnels of conference calls, and seem always to be completed late. Is this because the IT department isn’t up to snuff? Is it because the programmers don’t care? Usually, this isn’t case, and a lot of these problems can be solved by integrating business system analysis into the IT development process.

So what is business system analysis? Most simply put, this is what comes between the business idea and the actual programming. Most business managers are not technical people. They don’t know the ins and outs of programing language, or how to set a process up to follow the logical flow required by the system. At the same time, many programmers are not business people. What may seem like a logical flow for the computer may not work at all in the world of human relations.

In business system analysis, a person steps between these two worlds. A person with both business and technical knowledge, who can meet with the business and discover what is truly required for the new idea or process to work. The business system analyst then takes that information and puts together a specification document, translating all the business needs into technical jargon for the programmers. Everyone saves time now that communication is being appropriately translated!

Consider using business system analysis to streamline your new projects today!

Are you a professional who is wondering if business analyst training can help you? The answer is yes. How can we be so sure? Because business analyst training is on the cutting edge of education. It isn’t learning done out of boring old textbooks. It is what you need to know right now to further your career in business.

Whether you are a small business owner, a supervisor or even an hourly employee with big dreams, learning how to communicate and how to analyze a business will further your career. With the right training, you will have the confidence and the know-how to deal with any business situation.

Do you want to learn how to get the best out of your vendors, and improve customer relations at the same time? Business analyst training will show you how. And if you are looking to expand your knowledge of the latest technologies being used to grow businesses big and small, this is the training you need.

With the right business analyst training, you will be able to see problems before they happen. You will learn how a successful business operates during good times and down times, and what steps you need to take to make your business stand out. You will also learn how to train potential candidates, because having the right people can be the difference between a business that does okay and a business that becomes an innovator.

Take your training serious. Use business analyst training to show your company and the world that you are ready to perform. If you are an employee, the right training will increase your worth. And if you are a small business owner, the right training can help you take your business to the next level.

When a company implements a new system, or upgrades an existing one, its quality assurance (QA) testers attempt to “break the system.” Once QA testers have conducted their positive and negative test cases, and developers fix defects, end users must approve the system.

This is where user acceptance testing (UAT), the approval of an application or system by end users, plays a major part in determining if the planned release or project meets the needs of a department and organization.

Below are some tips to ensure successful user acceptance testing:

  • Develop detailed test plans – Although end users understand their job functions, they need direction to accurately test. Detailed test plans allow all types of users to follow the same standards. In addition, those detailed test plans will ensure that new testers have the ability to step in if needed.
  • Understand end users – All users “are not created equal.” They have different perspectives, technical knowledge and time constraints. Therefore, match end users to test cases based on these factors.
  • Set testing times – Do not expect to conduct user acceptance testing without warning. Employees cannot drop their day-to-day responsibilities. Therefore, set specific times for testing.
  • Do not solely rely on user requirements – While requirements are a part of UAT, project managers, business analysts and developers should not forget that they need verification and validation.
  • Verification – This occurs when users test the requirements they provided. During user acceptance testing, those users discover if the system or application helped them perform their job functions.
  • Validation – This tests actual scenarios and captures previously missed defects or inaccuracies in the requirements. One cannot validate the requirements without testing them.

By following the above tips, a company puts itself in a better position to track “bugs” prior to going live. Without user acceptance testing, a firm risks implementing an application or system that passes those “bugs” to employees and customers.